Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Chgo IL. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. This is an obscenely short length of time for a primary component of a refrigerator to last. Repair app in 2wks. All said same thing, going to cost 600 to 800 for repairs. We are out of $5,000.00. Paid $2995.00 and it lasted until Feb 18, 2020. I think they knew exactly what was going on and I am ready to fight for what I think is right. We are saving for new appliances, it's like trying to save for an old used car. We are now dealing with another refrigerator full of spoiled food! I bought an LG refrigerator about 4 years ago, today the compressor died. After leaving the refrigerator compressor did not reach the point of cooling or freezing. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. For labor. Sad that foreign made products are made so inferior. This is still way under the 10 year warranty on compressors. OMG, done with sears. The first is model# 596.72003016. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . We contacted sears and was told that our warranty had expired. Kenmore elite refrigerator compressor bad, company wont repair or replace. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. So far 2 1/2 weeks without refrigerator. They gave us several repair companies that are authorized to make the repairs. The compresser will finally quit. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. Otherwise, you may find the bulb not working. Is this refrigerator model in any kind of recall. Challenge is that the soonest the repair people can come is in 16 days! Compressor out in my unit. 74025. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Sign in Submit a Complaint. LG & Sears Kenmore Refrigerator Recall . Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. Stopped cooling June 28, 2018. If there is class action, what do we need to be part of it? I have lost all of my refrigerated and frozen items. The compressor failed August 2022. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. Still no refrigerator. That is UNACCEPTABLE! No one will touch LG! My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Felt like I was dealing with a clueless Shyster. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. (86 pages) This week I came home and found water dripping from the ice dispenser. I was told the condenser was no good an that they have been having problems with this. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. I live in a rural area so distance would probably increase the uncovered labor charges! Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. I was then advised to go to Schedular chat on Monday. I am in if there is a class action suit. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. 18 months old, ice maker, and compressor have stopped working. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Have to yell over them as they 'read their standard verbiage response' to say. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. Now, 25 months of owning it, it quit again. Small claims court here I come. I called the corporate office this morning and was sent back to the same customer service number. I have reported to Maryland States Attorney for consumers. My number is 795.71053012. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Thank God we have a home warranty! ft. The compressor failed July 16, 2022. I need help. In addition to a small freezer we had to go out last night to purchase a small refrigerator. He told me to join the lawsuit and get my money back for the LG fridge. Lost a lot of food. I have a Kenmore Elite refrigerator bought 3 years ago. You got it, I would have to pay again. Add me to the Class action lawsuit. How can I get in on this lawsuit. Sears was of no help when I called so I hired a local repairman to come take a look. GREEDY SAPS! After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. The $2000 Kenmore fridge Died in the 19th month! Then I went on the internet to get suggestions. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. We are saving for new appliances, it's like trying to save for an old used car. For more information on recalled products, visit www.recalls.gov. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. I called and was informed that my warranty expired on april 30, 2018. Compressor runs non stop. Looks like we are screwed based upon all of the other complaints I just read. I AM LIVID!! 6 months after buying the Kenmore elite the compressor went out. I guess the code it for the freezer a defrost sensor. For a new refrigerator every year, someone has to take responsibility!!!!! We purchased the seers home warranty and that has been a complete fiasco as well. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Calls to the customer service number now do not result in any way to speak to a live human being. When I called Sears, they were not the least bit helpful. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. Didnt realize how many people have had the same problem with kenmore brand. Kenmore Elite Bottom Freezer 795.74022.412 fridge staying cool, but not fully freezing ice pops, ice cream. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. I thought we shopped and bought a product to last and had good reviews. We have no idea how long the fridge has been off, but the entire house stinks. If not, are there other class actions to join? Through the model number he determined it was made by LG in South Korea. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. He mentioned these go bad all the time. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. My compressor stop working after 2 years. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. I am also stuck with a $3000.00 piece of junk. It stopped working May 2015. I am extremely unhappy. I never perchase anything else from Sears or Kenmore/LG. They obviously know the problems, yet lie to their customers. I notice this is only for the 3-door models. Compress and Board bad and air filter is difficult to replace. I am beyond mad!! Does anyone know if the LFXS30766 model included in this? Is he kidding. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Now the compressor is not working again. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. Description. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. Labor should also be covered for a faulty part. The Refrigerator started working again some time later, but has now failed again. 4/28/20. Sears could not get tech out until July 19. Would love to joing a class action suit against Sears/Kenmore. Model # 795.72043.110. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. Went through Samsung Class action on my Samsung now this refrigerator is junk too. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Because sears left Canada I had to pay for repairs. Good grief. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. I think we would be better off going somewhere els. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. Had it four year now having that problem. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? Please include me in the class action. Postal lady knew us and the problems we were having so she delivered. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. The guy said he would get a hold of Supervisor. How can I get redress? He recommends Frigidaire only and the high end which is Electrolux. We are stuck with a broken $3000 piece of junk. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! Item #3803318. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! Compressor is under warranty but I am told that the labor charge is going to be close to $300. We were able to finally get a replacement fridge in June 2016. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. After 2 days, the unit was still not cooling. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. Sears, BEware i will be filling a lawsuit against your company once all this settles. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I purchased my frig Feb. 2015. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. When you call Sears they just put you on hold. Now the repair service has to order the parts and we are still without a refrigerator. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Model # 79574307810. HELP. I bought a Kenmore Elite in May 2014. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. I feel everyone's pain. Purchased 5/10/13, and we have had to go purchase another refrigerator. NEVER buy LG. Last month June 2019 our freezer stopped working. Woke up today to find ice maker leaking. Compressor went out a week ago, lost $$$$ worth the food. Main Category. I was told I have too much food causing air to not circulate. no wonder SEARS went out of business!!!!!!! So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. They ultimately said there is no technician in my area that is available. Friday, November 5th was the first available date. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. My Kenmore Model 795.51833.412 after 4 yrs just failed. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. I don't have the money. I have thrown more food away in the past year, limping this thing along. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. Our appointment time was between 1pm and 5pm. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Paid $3200. I am in contact with a lawyer regarding class action. Called some else that addressed in 2 weeks. I have a Kenmore Elite LG refrigerator. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. This will turn off the refrigerator's controls. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. Now, unplug the refrigerator's plug from the wall outlet. Same complaint. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. At the same time start looking for a new fridge. Unfortunately, they are the only certified techs in our area.seriously?? Still couldn't figure it out. Still waiting for parts and unit to be repaired. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Now 4 yrs later ime paying more for a crappy Refrigerator. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. Thats ridiculous to me. I was sent to the recall group to check if this model was covered. If you are a Class Action Lawyer then your job is to gather evidence and build a case of negligence. I had an independent appliance repairman come on Sunday September 9, 2018. Any suggestions? I'm furious now. I have an appointment today but just got a call from the technician that he is delayed and may not come. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Notice ice wasn't being made & freezer not cold. Will not ever buy anything from them again. Now I am without frig for 4 days because they cant co.e sooner. It replaced a "cheap" fridge that was still working 10 years after we bought it. . PLEASE CONTACT ME! Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. Bought a Sear Kenmore Elite 3 door Counter Depth. All sears wants to do is sell. Same issue as the hundreds have expressed prior to my comment. Sears products and LG as gone down hill. Compressor is still under warranty. No more sears for.me!! He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022.