Its a temporary fix but at least I can use Universe! How to fix "Display Acceleration Disabled", Fix dynamic link between After Effects and AME. Locate the following, right-click and run as admin: At this point, I would contact Maxon help. Close PrPro. For a perpetual upgrade to the plugins I use I have to contact sales, as this isn't even available in the webshop. the installation log has been written to the red giant logs directory in program data, please help me to fix this problem.i have done all but not installing.on popups"an error prevented the install from completing. What should I do? I guess this is still an issue with universe 4. You can choose not to use the Red Giant app or uninstall it completely. The Maxon App replaces the Red Giant Application Manager, making it easy to tap into the power of Maxons creative toolset. Assign groups of licenses from MyMaxon user accounts that allow floating as set by the admin. When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes page, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232198#M360863, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309457#M361625, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309903#M361669, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313269#M361945, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371126#M366725, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371127#M366726, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313301#M361946, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593778#M384098, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12632684#M387844, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12814179#M400195. So, no issue with Premiere Pro, I just wasn't aware that Ae and Pr moved to CEP11 with this latest release. Please report back if this fixes your issue. Toolfarm is known for its distribution focus, UUUUUhhhhhh how do you upgrade the application manager. And it's their stuff that's somehow not lining up properly with the Adobe apps. I never have used Toolfarm before but was surprised at the great prices and great service when I had a problem. There were some problems with licensing with some of the changes they made recently. Screen Shot 2021-07-26 at 10.14.39 PM.png, Screen Shot 2021-07-26 at 10.15.11 PM.png, https://www.redgiant.com/support/installers/updates/universe/. Dedicated community for Japanese speakers, /t5/after-effects-discussions/trapcode-not-installing/td-p/9579143, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579144#M47896, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579145#M47897, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579146#M47898, /t5/after-effects-discussions/trapcode-not-installing/m-p/11022975#M107963, /t5/after-effects-discussions/trapcode-not-installing/m-p/11038436#M108602, /t5/after-effects-discussions/trapcode-not-installing/m-p/13032219#M204137, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579147#M47899, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579148#M47900, /t5/after-effects-discussions/trapcode-not-installing/m-p/10993258#M106635, /t5/after-effects-discussions/trapcode-not-installing/m-p/11158140#M113046, /t5/after-effects-discussions/trapcode-not-installing/m-p/11396338#M120644, /t5/after-effects-discussions/trapcode-not-installing/m-p/11640189#M156253, /t5/after-effects-discussions/trapcode-not-installing/m-p/11820813#M161954, /t5/after-effects-discussions/trapcode-not-installing/m-p/12879070#M198168, /t5/after-effects-discussions/trapcode-not-installing/m-p/12185379#M176399. FYI - I had called Maxon for help and they said to call Red Giant as Universe is covered by their support team. Fixed it by logging in and out of both accounts. Y. Selection of these products for install will be disabled. This includes Maxon, plus all Red Giant Tools now, including Red Giant Complete, Redshift, Moves by Maxon, and Forger (which directs you to the iOS app store). Then it all works with 15.4 as you expect. Tried updating Universe, but that did not do the trick. Client's don't understand buggy plug-ins. Toolfarm.com, based in San Francisco, is a leading reseller and distributor the installation log has been written to the red giant logs directory in programdata". They blamed it on Covid. Learn MoreTry Maxon Cinema 4D Subscription for free! Anyone with plugins should ALWAYS check with the plugin maker for updates when they update PrPro. Just in case that link doesn't workRed Giant Downloads (maxon.net), Red Giant Universe 4.0 not working - Premiere Pro 15.4. Application Manager - Maxon TRIAL DOWNLOADS Download the Maxon App to start your 14-day free trial of Maxon One. C:\ProgramData\RedGiant\Licenses\ Translate Jump to answer 15 Replies How to clean media cache in Premiere Pro? when i trying to install Reg Giant Trapcode 15.1.8 suit, i received an error massage : Some products require host applications which are not installed on this computer. suddenly today I cant use any of my redgiant plugins. Neil 1 Like Translate Report davef43726944 Participant , Jul 20, 2021 Tried updating Universe, but that did not do the trick. Every other effects I had with Red Giant Color suite are working but not MBL. Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. its all now through maxon. Check your PC to eliminate possible application conflicts and system failures. uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. Than try to uninstall that program in a standard way. An Explanation of Licensing Options for Floating Maxon/ Red Giant Products. Recently (end of last year) I was prompted to, so I updated the Red Giant Application Manager to the latest version. Thanks for everyone's input. Sorry about that. On launch, the plugin looks like it starts to load, but nothing shows up in the panel itself. 1999-2023 Toolfarm Inc. It verifies the license status for your purchased products and displays any trials you may have available. Tried this and it worked for me. Same! Things seem to be working now but hesitant to upgrade again. Tried taking out pretty much everything in my index.html file except a single text field, but still nothing. Press F3 key to open standard search window. They show up in the effects panel and I can drag them, but nothing actually gets added to a clip. and 3D Animation tools. Welcome to the WORST plug-in authorization scheme in the known cosmos: Red Giant Application Manager. Learn about MyMaxon Organizational Accounts. Those must touch base via the internet. So that's why the updates are needed for some plugins. my maxon application manager is up to date. Not sure which application manager you mean? I think they just don't care. How to clean media cache in Premiere Pro? Below, read an Explanation of Licensing Options for Floating Maxon/ Red Giant Products. Released June 23, 2021, The Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. Now NOTHING works in the latest version of Premiere. See Neil's response. We have included a tool that will allow you to migrate all your serial-based purchases. With the Maxon App you can install, use, or try all of our products. I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development.When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes pageto check if the bug's been addressed.". macOS. My RedGiant/Maxon control panel shows version 1.2.1 thats an old application manager that i cant download anymore. I wanted to acknowledge the incredible service of Michele on your team. On Big Sur 11.4 btw. Linux. I had to get that updated then it showed the update for the rest of the suite. moved all the filters in the common folders manually nothing works. And it's their stuff that's somehow not lining up properly with the Adobe apps. Contact the external site for answers to questions regarding its content. https://www.redgiant.com/support/installers/updates/universe/. my maxon manager says everything is up to date. logging out and back in worked for me. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. It's a Red Giant issue. Update on this: turns out it was because Premiere Pro (and After Effects) moved to CEP 11. /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232170#M360860, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593477#M384075. Now, none of my products show up as installed. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. It unauthorizes my plug-ins at the most inconvenient times - twice on a Friday afternoon. In certain cases, malicious trackers and scripts can disguise themselves as legitimate files, like Red Giant Application Manager 1.2.1 Installer.exe, leading to glitches, overload and system malfunctions. and 3D Animation tools. Dedicated community for Japanese speakers. How to reset preferences in Premiere Pro? It currently supports Cinema 4D, Red Giant Complete, Universe, Trapcode Suite, Magic Bullet Suite, VFX Suite, and PluralEyes. The new Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. The Application manager doesn't even list these. Another troubleshooting trick you can try is to reset the configuration. Thanks =) trashcaneron 2 yr. ago In such cases, Red Giant Application Manager 1.2.1 Installer.exe can create unnecessary records and folders in the Windows registry. And, I was lucky to get a reply to a support ticket in less than five business days. It opened and worked fine. an error prevented the install from completing. How do I downgrade? Have you tried a fresh project? So I edit montages for people so I have to use the VHS effect but when I do that it just shows me green lines it's being weird and I updated my maxon app u installed and reinstalled in and still the same thing. I have, but haven't heard back yet. Were elated about the release of Maxon Cinema 4D R24. Theres a new top-right drop-down menu that includes: If you are a Red Giant customer that purchased products prior to January 1, 2021, youll need to setup a MyMaxon account to use the app. What should I do? Cookie Notice It may be working. I experienced the same issue installing Red Giant Products on my iMac running macOS Sierra v 10.12.1. DellSupportAssistRemediationServiceInstaller.exe. Welcome to the WORST plug-in authorization scheme in the known cosmos: Red Giant Application Manager. Unofficial subreddit for discussion of Red Giants collection of video post production tools. Downgrading is unfortunately the only thing to do right now. In couple of minutes, seconds if you're lucky, Windows will find all the copies. It took 3 days for them to call me back and I was traveling and missed the call. When purchasing floating volume licensing, you have a choice of 3 options for license management: Organizational Accounts, RLM Reprise License Management, and Maxon License Server. Cookie Notice I am losing my mind none of my keyframes are working with RGU! My RG Universe seems all functional on 15.4 PrPro. Now NOTHING works in the latest version of Premiere. I opened a ticket with RG and after multiple emails, they told me this: "After a bit of digging, its seems the Keyframing in Premiere issue looks to be related to an issue the Universe team is checking into resolving on their end. And, I was lucky to get a reply to a support ticket in less than five business days. We use cookies to make your experience better. Thanks u/Figgy78, you legend. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. and our I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development.When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes pageto check if the bug's been addressed.". Outbyte PC Repair is incompatible with your operating system. By continuing to using our site you agree to the use of cookies. Once the reset is complete, log back into your Maxon App. Toolfarm is known for its distribution focus, If anyone is still following this thread, I am having the same problem and have done everything recommended to do to get rid of the error but nothing has worked and I am still recieving the same error. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For those types of installations, direct download installers are still available. Check your PC to eliminate possible application conflicts and system failures. Red Giant Application Manager 1.2.1 Installer.exe is an .exe file. Learn more about Teams . When you launch the Serial Registration Tool, you will see two options for importing serials: After your serial numbers have been successfully registered, the red X watermarks will disappear. Well if you don't mind finding out when it doesn't work, hey, that's fine. To explain, it replaces the Red Giant Application Manager. When purchasing floating volume licensing, you have a choice of 3 options for license management: Internet Required: YesSupports: Cinema 4D, Maxon One, Red Giant, and Redshift*. The Maxon App is an all-new desktop application that provides a more intuitive way to install your favorite Maxon apps, update them, manage your licenses and discover new tools to stimulate your creativity and complement your workflow. My licenses with RG are all permanent (supposedly). How to reset preferences in Premiere Pro? No, you don't ALWAYS need to. So I think it has something to do with a change to what is needed in the manifest file perhaps? Well,some good news: Apparently, your panel doesn't fail to load in 15.4, onall systems: Edit: appears the application manager needs to be updated. Red Giant Universe 4.0 not working - Premiere Pro /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/td-p/12205289, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208215#M358941, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208254#M358943, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208257#M358944, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208758#M358988, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208779#M358990, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209041#M359012, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209352#M359040, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12210911#M359141, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221021#M360047, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221336#M360056, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12561535#M381657, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232048#M360846. You need to update your Red Giant Universe application manager via the Red Giant Application manager. Thank You, Kevin Likes 0Like Translate Translate Report Report Follow Report More Reply Reply Community guidelines I had to uninstall every Red Giant piece, and downgrade to 3.3 as well. I opened a project today that uses the glofi effect on a bunch of text and it doesn't work at all - text goes transparent. Learn how to change the email on your account. Think I can bill Maxon for the money I'm losing???? Run the RedGiant/Maxxon app manager again, and tell it to check for updates mine only got the last one after I did that. Contact the external site for answers to questions regarding its content. Current Version 2023.1.4, Released January 13, 2023, Please note: Maxon App 3.1.x and 2023 is not compatible with non-unified RLM licenses. Now, none of my products show up as installed. If you have already installed the demo or something, you may need to do the clean uninstallation. All rights reserved. I did it then told it to check for updates. This can be resolved by running these uninstall scripts with admin privileges; uninstall-appmanager.sh/.bat uninstall-maxon-service.sh/.bat The script files can be found at; Windows: C:\Program Files\Maxon\Tools Last week I noticed that my RG Universe was acting up, specifically in adding transitions. I have to go back to version 3.3.1 I unfortunately. Update the application manager, then see if any of your plug-ins need to be updated. Once youve completed that process its recommended that you delete the Red Giant App Manager. Please contact sales@toolfarm.com with any questions or additional guidance on choosing the best license for your needs. Just in case that link doesn't workRed Giant Downloads (maxon.net). Copyright Software Tested 2013 - 2023 All rights reserved. Red Giant doesn't seem to be interested in answering support emails, but I'm curious if anyone else here is experiencing the same issues. Sign up for bi-weekly sales alerts & news. Press J to jump to the feed. I downgraded back to V3 and it fixed the problem. /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232170#M360860, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593477#M384075. So perhaps tell it to call home again. Requires periodic Internet accessSupports: Cinema 4D and Redshift* Only. Does anyone have a similar story, and have a successful outcome? Download Maxon App 2023.1.4 Windows 38 MB Windows macOS Linux Please note: Maxon App 2023.1.x is not compatible with non-unified RLM licenses. YugaKurita 1 yr. ago That worked for me. Copyright 2023 Adobe. To change your email address, please log into your My Maxon account and follow the instructions below. It probably can't repair/install because they've migrated over. An incomplete removal of the Maxon App can leave the Red Giant Service in an indeterminate state. Toolfarm.com, based in San Francisco, is a leading reseller and distributor Be sure to check our FAQ for up-to-date information on Maxon/Red Giant/Redshift Licensing, including information on the new Maxon App. I placed uni.Knoll Light Factory EZ on adjustment layers, keyframed the brightness and flair movements and now NONE of them work- the dang flair just sits in the center of frame looking like a sunspot on my soul. Re: Premiere Pro 15.4 update breaks Maxon/Red Gian /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/td-p/12189106, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189123#M357881, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189306#M357917, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189125#M357882, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189128#M357883, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12311595#M361812, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12311598#M361813, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189195#M357894, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189265#M357912, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189268#M357913, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12188824#M357895, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189054#M357896, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189212#M357899, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189192#M357897, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189214#M357901, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189231#M357904, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189258#M357910, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189271#M357914, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189393#M357929, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189398#M357931, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189401#M357932, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189341#M357921, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189365#M357927, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12189323#M357919, /t5/premiere-pro-discussions/premiere-pro-15-4-breaking-plugins/m-p/12213927#M359438. Contact Maxon support, probably. Thanks u/Figgy78, you legend. Read the release notes. This is the best option when you need to manage your application licensing for multiple software manufacturers. Sign up for bi-weekly sales alerts & news. Bro I've been going through it since they updated universe in June. I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. https://www.redgiant.com/support/installers/updates/universe/- Grab the 3.3.1 here and it'll work! In addition, the Maxon App will either show that you own a perpetual license or a partial license. After adding users to your organization, users can sign into Cinema 4D or Cineversity with their MyMaxon account credentials. Note that mine say Maxon also and doesn't give me the option to change that. I downgraded back to V3 and it fixed the problem. Do not sell or share my personal information. This update breaks Maxon/Red Giant Universe plugin compatibility. To explain, Organizational Accounts allow you to assign Cinema 4D, Redshift, and Red Giant licenses to individual employees or groups of users. It's not a massive issue as 4.0 doesn't really add that many new and mind-blowing features. Also grab the Maxon installer - reinstall it and you should be working. But it does show MBS v14 and TS v16 and also shows a partial license for these, whatever that means. Experiencing these exact issues. Red Giant Application Manager 1.2.1 Installer.exe is digitally signed by Red Giant. Everything you need to know about GPU in Premiere Pro. Thanks in advance. Copyright 2023 Adobe. Update the Node Modules: CEP 11 works with NodeJS 15.9.0 and Node-WebKit 0.50.1 versions. NOTE: RLM is not compatible with Mac OSX 11 (Big Sur). never experienced this before, nothing has changed since I last used after effects approx 2/3 weeks ago. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Create an account to follow your favorite communities and start taking part in conversations. I guess this is still an issue with universe 4. The plugins were installed pre-update and seem to still work in After Effects ( though licensing keeps dropping out), but what is going on? Organizational AccountsRLM Reprise License ManagementMaxon License Server. Installed fresh Maxon App Manager and Universe 4.0.1 and the RG effects still do not show up in PP. Connect and share knowledge within a single location that is structured and easy to search. I tried all this: Uninstall MBL. Thanks for everyone's input. of video software products and plugins, with an emphasis on After Effects When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes page, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232198#M360863, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309457#M361625, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12309903#M361669, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313269#M361945, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371126#M366725, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12371127#M366726, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12313301#M361946, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12593778#M384098, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12632684#M387844, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12814179#M400195. Your machine is currently running: iPhone Outbyte PC Repair is incompatible with your operating system. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. At this point, I would contact Maxon help. Below, read how to fix the issue. So like, this morning, my RedGiant stuff was all available immediately as I sat down to work. It should be working. For more information, please see our When I click activate, the message "Failed to activate" shows up. Reinstall your plugins and run your host application to see if the . After you execute the regular uninstaller of Trapcode Suite, you manually delete the file of *.rgs in the folder below. i have windows 10 pro ram 8 gb processor core i 3 hdd free space 10 gb after effect and premier pro 2020 beta installed on my computer, hi did you ever find a fix to your problem cause im facing the same exact obstacle, HOW DO I FIX THE SAME PROBLEM FOR A MAC COMPUTER IM STILL GETTING THE SAME ERROR AND WHEN I DO AN UNINSTALL RED GIANT SAYS THERE IS NO INSTALLATION IN THE SYSTEM OF RED GIANT PRODUCTS. RED GIANT was installed. It's a Red Giant issue. (Similar to Adobe Teams). It should be working. Released June 23, 2021, The Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. All rights reserved. code style? ive tried uniinstalling and reinstalling and still nothing. 3 eddeghs 2 yr. ago Tried this and it worked for me. 1999-2023 Toolfarm Inc. System Information: Your machine is currently running: unknown.