See More Rooms & Suites 01 / 09 Lift up each headboard an lay it on the bed. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Omlet station was great the rest of the food cold and old. There was a problem loading the reviews. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. This material may not be published, broadcast, rewritten, or redistributed. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. I really didn't know about bed bugs at the time. A chef was available to make made to order eggs/omelets! When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Tripadvisor performs checks on reviews. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. They have a wonderful breakfast bar. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Error: * Check-In: 4pm | Check-Out: 11am COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. The good news? Lock in the lowest price from these sites. Hotels With Bed Bugs in Colorado Springs, CO - Yellow Pages Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, This hotel exceeded our expectations. Overall, okay. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Sincerely, John Wilkins/Owner. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We will definitely stay here again if we are in the area! New Berlin WI Bed bug Hotel and Apartment Reports All rights reserved. The front desk staff were excellent as well as the Hotel itself. Please see our partners for more details. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. This meant there was furniture being moved men shouting up and down the hall and dogs barking. The number of extra beds and cribs allowed depends on the option you choose. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. I love that they tell you how to get to our room. - Terms of use - Privacy - Disclaimer. I was not told that the rooms all along the hallway we being renovated. Bedbugs in room. Management doesn't seem to care much. Examine your luggage carefully while repacking and when you return home. Nice spacius and clean Nor could we call out in case of an emergency. Do you have a room with a view available? Local, Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Yeah right! Grill/BBQ, Open for: Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. Please note that a deposit fee is charged per night at this property. Buffett had a little bit of everything. The facility was a great experience for the modest price., They have a wonderful breakfast bar. This is not a rash, these are bites! Also the heater in my room didnt work I had to use a portable heater to heat the room. The pool looked nice but didnt get a chance to enjoy it. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Prices for cribs and extra beds aren't included in the total price. Site content 2006-2019 Maciej Ceglowski I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Oh, & rooms were almost sound proof! Contact the property for more information. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb I really didn't know about bed bugs at the time. I love the quiet calm vibe. Amazingly clean. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. 15 Best Colorado Springs Hotels - The Crazy Tourist Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Good inexpensive place to stay with a very good staff. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. It seems that communication was lacking in your case, I apologize. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Oh, & rooms were almost sound proof! This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Hotel was clean and had a pleasant clean smell. Bed Bug Reports Embassy Suites Hotel Colorado Springs Colorado Springs Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. They give you a welcome goodie bag. They are also responsible for the costs associated with eradicating the unit of the pests. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Though the lobby is lovely don't let it fool you! Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Weird. So what can you do to guard against bringing these bugs home with you the next time you travel? Please note that all Special Requests are subject to availability and additional charges may apply. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Needs a deep cleaning. I then contacted the BBB. Breakfast is unreal. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Breakfast staff not so hospitable. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. 1602 out of 2735 reviews" ", Rating 8 - Good. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. The breakfast was excellent and free but the staff during breakfast was totally rude. I loved it! There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. We have more than 70 million property reviews, all from real, verified guests. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. That's how we know our reviews come from real guests who have stayed at the property. The eggs are almost impossible to see when laid on most surfaces. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The following reports are from third party sources. Right now bedbugs are a problem here at home in Colorado and in all 50 states. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Weird. Contributions should be appropriate for a global audience. This is the version of our website addressed to speakers of English in the United States. Colorado State University Extension Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. NEVER again! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. I'm seeing where it says both? Overall the hotel was very nice as was the experience. Chapel Hills Mall is 1.2 mi away from this hotel. A 24-hour reception greets guests of The Academy Hotel. Copyright 19962023 We also missed the free breakfast because it ended at 9am. Reserved 2 rooms, 1 king & 2 queens. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Highly recommend. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO Review tags are currently only available for English language reviews. Management doesn't seem to care much. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Tenants and landlords - bed bugs in residential premises. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. academy hotel colorado springs bed bugs The Academy Hotel Colorado Springs takes special requests add in the next step! A chef was available to make made to order eggs/omelets! And it can happen anywhere. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included The Academy Hotel 8110 N. Academy Blvd. The Academy Hotel Colorado Springs Reviews | Expedia The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. It was great stay. Booking not found double-check your booking number and PIN then try again. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Our bed was horrible. Rooms were clean & staff at desk was very polite & professional. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Mountain View was decent but not sure its worth the up charge. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Unfortunately, he was the only one during our stay there that was friendly. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Such a treat! American, Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Check under the box spring. Unfortunately, he was the only one during our stay there that was friendly. Nice spacius and clean Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. Bed Bug Reports for Colorado Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. The mountain view is stunning. Acceptable and a good value for amenities. Guests are required to show a photo ID and credit card upon check-in. There were a lot of families with small children so that made for a very noisy hotel. The bathroom had poop on the toilet when we checked in. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Just really not clean. Staff was friendly. I liked the amazing breakfast! There's nothing I didn't like. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Colorado Housing Connects can help you navigate housing information and resources. June 12, 2022 . I was not told that the rooms all along the hallway we being renovated. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Please enter the dates of your stay and check what conditions apply to your preferred room. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. We went back to the area for spring break and decided to stay there again because of the location and price. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Expedia, Inc. is not responsible for content on external Web sites. The worst bed we have every had. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. The Hotel has a regular pest control program in place. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. The breakfast was great! Children 18 and above are considered adults at this property. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton more. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The indoor pool was great, the bed's were comfortable. The Academy Hotel is independently owned and operated. Room was a nice surprise- nice size, comfortable beds and chair. It is a very nice and reasonably priced Hotel. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. This was for the price a grand slam! Very tranquil atrium area. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Sincerely, John Wilkins/Owner. Surprisingly good place with an interesting main lobby / restaurant area. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Bed Bug - Review of The Academy Hotel Colorado Springs )Icon Color & Report Disclaimer, File a new bed bug report at this location. Ideally, we'd publish every review we get, positive and negative. The facility was a great experience for the modest price. Staff was really helpful and friendly. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. If you booked through us and want to leave a review, please sign in first. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor Try again. I really didn't know about bed bugs at the time. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. Taxes and fees that are shown are estimates only. Bed Bug Reports Colorado Springs Marriott Colorado Springs, CO Colorado I would definitely stay again! We checked into the hotel and the person at the counter was very friendly and personable. There is nothing classy about the way this staff treats it's guests. NEVER again! Couples in particular like the location they rated it 9.0 for a two-person trip. The Academy Hotel Colorado Springs - Booking.com Beautiful property! We stayed at this hotel last summer, June 2010, and left with some bites on us all. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Though the lobby is lovely don't let it fool you! language, whether its just a rating or contains comments as well, etc.). The pool was nice and warm Breakfast was top notch. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. We stayed here with our two kids. The room was large, 900 TV channels and reception area inviting. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. We all have bed bug bites all over us and they are very uncomfortable! My friend was sleeping in the bed closer to the bathroom. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Basically got one night free with purchase of one night compared to other Hotels in same area.