So I called CL and ordered a brand new one (C4000LG) from CL. Once the light is green, you're connected to the internet and you can get online! Do not remove or lose your modem sticker, which includes your defaultadmin username and password. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. 3. You can test this by plugging in another electrical device, and/or try another outlet. Use to replaced my failed leased modem/router. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. We've created a series of self-help and install videos to empower you to quickly get connected. The C4000LG has the same specifications as theZyxel C4000LZ. Try this: Only the C4000BG and LG/LZ models have a DSL light. The status light ring will change colors as it goes through the installation process, to show you its connection status. Do not use the reset button unless instructed by a support representative. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Your line should be activated no later than 7 p.m. on your start date. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. The particular jack you are using isn't hooked up or is faulty. Please try another jack orchat with usfor further help. There are multiple versions of this router, each with unique specifications. Third party marks are the property of their respective owners. Then, while connected to . Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Start by unpacking the box and identifying the modem, cables, and instruction card. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Unboxing2. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Have a home security system? If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. CenturyLink Greenwave C4000LG DSL Modem - White. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. This video is a step-by-step guide of how to setup your modem. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Single LED status light. You can continue to the next stepto compete setup. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. $84.99. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Look for an email with your order confirmation details and an. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Next image. These lights will flash red and green while the modem is syncing. Buy The Adtran C424G Modem. Download the Brightspeed Internet app to manage your account. In-home speeds may differ based on router setup, devices and other factors. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. X. Setting up new service? Overall Performance: 85%. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We no longer support this browser. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Network security types, explained. How to set up centurylink modem c4000lg mg yz. Helpful. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Let me know if this helps. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Third party marks are the property of their respective owners. Once the light is green, you're connected to the internet and you can get online! So I hooked up my old modem, and thank goodness my old modem works just fine. First, your modem will arrive in the mail on or before the date your service is scheduled to start. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. . On your start date, your line must be operational by 7 p.m. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. It should turnsolidBLUEonceit has connected. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. CAUTION! This means your modem is connected to our network and the line is active. Start by unpacking the box and identifying the modem, cables, and instruction card. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. We walk through:1. Related Items. . For an optimal experience, we recommendupdating your browser. Reddit and its partners use cookies and similar technologies to provide you with a better experience. CAUTION! The status light ring will change colors as it goes through the installation process, to show you its connection status. Service blocking. 4.7 out of 5 stars based on 30 product ratings (30 . Try plugging the green cord into a different jack. Editorial Score. If the automatic connection is not successful, check your connections and restart the Device. Downloading the MyCenturyLink app for easier install3. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Please note that a phone jack is required to set up Brightspeed internet service in your home. I then went through the 3-step setup for this new modem, but was never able to finish step 3. If you don't have a jack,chat with usto have one installed. Verified purchase: Yes | Sold by: bluehousesupply . The main screen will appear. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Search for an email containing information about your order confirmation and a link to follow its status. Advanced settingsgive you even more control over your modem's configuration. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. In middle of Oct., my internet quit working. Try another phone jack if one is available. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. Overall Performance: 85%. Change admin password. Standards-based WiFi WPA3 security. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. 2023 Q Fiber, LLC. Choose your type of modem below to read the instructions before completing installation. Has been reset to factory default settings. Setting up new service? Residential |Small Business |Enterprise If in doubt, you might wish to put off connecting your modem until after 7 o'clock. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Learn more. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Do not remove or lose your modem sticker, which includes your default admin username and password. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. At this point, you are ready to activate your service! Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. This means the network is not being detected by your modem. Unplug everything, wait a few minutes, and plug in again. 5. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Find contact options in the Support tab of the app, or by. Posted 21 September 2016 - 06:14 AM. Filters are not included in your modem kit. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. If it is Red, please contact CenturyLink Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. Your modem is connected to our network and the line is active. The reset button will reboot the modem if held in for less then 10 seconds. If NO, proceed to the next step, "Check for connectivity.". Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. The C4000XG does not have a DSL port or light. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Works great, easy setup. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Axon C4000BG modem/router for 10, 20, or 40Mbps. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Your modem'swireless settingscontrol the WiFi network in your home. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Try another phone jack if one is available. STARTED! Manage networks (SSIDs) Modem security settings. These are essential to make sure you get the best phone and internet connection. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Try thetower modem guideinstead. TheC4000XGdoes not have a DSL port or light. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Below are some of the most common questions and issues that customers ask as they install a modem. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. This can depend on the age of your home. We no longer support this browser. If you have questions we haven't answered, or if you need any additional support with setting up your modem. |Privacy preference center You can test this by plugging in another electrical device, and/or try another outlet. Now it's time to get your modem hooked up. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Have a home security system? For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Residential | Small Business| Enterprise| 2023 CenturyLink. STARTED! Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Below are some of the most common questions and issues that customers ask as they install a modem. Create an account to follow your favorite communities and start taking part in conversations. The CenturyLink network hasn't yet been connected at your address. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. I have the C4000LG modem. And I can't - Answered by a verified Network Technician . You can continue to the next stepto compete setup. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. The particular jack you are using isn't hooked up or is faulty. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Occasional updates are necessary to add new features and keep the modem's performance at its best. What the modem lights should look like, along with timing6. If you did not receive filters, please chat with us. This means the network is not being detected by your modem. Standards-based WiFi WPA3 security. For an optimal experience, we recommendupdating your browser. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Sentiment Score 9. Enter the user name and password provided by your ISP. Page 9 5. If you don't have a jack, chat with us to have one installed. For the best results, read the full instructions below before you begin. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Features of the C4000XG. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Next image. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. 11-22-2021 02:00 PM. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Wait until after 7 p.m. on the service start date to attempt setup. Theutilities menugives you access to several additional tools to manage and test your modem. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection.