We apologize for the misunderstanding. The complaint has been investigated and resolved to the customers satisfaction. Rite Window & Bath replaced our shower and bath at a very reasonable price. This is Peter DeVellis. The service was very good. profiles as they are self-reported by the Service Professional. I was completely satisfied. Unbeknownst to me their notices were being sent to my previous business address long after we had moved to our current office in Woburn. Would definitely recommend them to others. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I wish every contractor worked the way they did. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Read More, Custom residential and commercial awnings manufactured and installed. Thank you Rite Window! The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Get Rite Aid reviews, rating, hours, phone number, directions and more. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. Your email address will not be published. , Installers of new windows, doors and glass block. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. I was very happy with the salesperson and the installers. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? I highly recommend Rite Window. From start to finish, this was by far, the smoothest home improvement job ever experienced. Well, all went fine until I got the first bill. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. Language. Outstanding service, price, and installation. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. Home Improvement Specials & Offers | Rite Window Great windows and installation Continue reading . One of the windows had a tiny crack. The installation wasnt an easy one due to 3 of the windows being literally on the ground. Customer service was great and very helpful! Very respectful to us and our property. 2023 We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. Excellent windows, great installer. Required fields are marked *. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Received a contract addendum on 9/7 with the correction. Create new account . Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. We had a very informative salesperson! Learn More Ready to Get Started? We highly recommended Rite Window! Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. This will surely increase the credibility of your complaint. Copyright 2023 ProReplacementWindows.com All Rights Reserved. AVI Windows & Doors. Their insurance Company asked me to sign off on paper work for $25.00. I don't want the money I would like them repaired or replaced. Rite Window | Facebook KOHLER LuxStone Bath & Shower Consultation. I would highly recommend them and have already! I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. In addition, the company currently maintains an A+. Very clean and polite. We're sure you'll have success with another window provider, and congratulations on your new home! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. That did not make sense to me. Location. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Find more window & door replacement contractors near Woburn. Very professional. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) All was clean in the house. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. We still have couple of windows that need replacement and we will definitely use Rite Window again. We also repair/replace broken or failed units of glass, screens, and patio doors. Keep up the great service!! Can't say enough about what a great job Phil did in installing. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. We ordered a tub to shower conversion. I am a happy customer of Rite Window. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Left it as is. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Write a review Sign in. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. This was the the easiest home improvement we have done!! We are replacing the septic. After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. Instillation was done smoothly and clean-up was impeccable ! 27 Windows and very satisfied Continue reading . Thanks so much! Marketing department (Former Employee) - Woburn, MA - February 23, 2021. whenever concerns are brought to our attention. But they still managed. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Window Brands: Rite Window manufactures all windows internally. See below for recent customer reviews posted to our website and social media pages. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. They went above and beyond what i expected. What an outstanding company, easy to work with, very professional and courteous. All business will get complaints. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. Great product and warranty. Fair pricing compared to competitors. Customer service contacts and company information. I felt so happy through out the whole experience. Thank you for your consideration. This is a top notch company. Built-Rite Windows Useful. I agree with you. I must give credit to you though for contacting me and coming back out to address the problems again. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. I would highly recommend Rite Window. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. Working at Rite Window: Employee Reviews | Indeed.com Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. I'm Peter DeVellis, co-owner of Rite Window. They professionals. Rite Window is best known for providing excellent customer service and reasonable prices. Fast they know what they are doing . The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Rite Window Reviews: What Is It Like to Work At Rite Window? (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Rite Window. Who is ED Magedson - Founder, Ripoff Report. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. I am not sure if you will get this but if you do I would love a reply. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Beautiful window, no mess was left behind. Home Remodeling in New England | Rite Window Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Licensing Requirements page. To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. Window Selection/Installation Continue reading . Rite Aid in Franklin, TN - (615) 591-0905 The crew was fantastic, fast, and very professional. There is nothing the bank who owns the needs to do for them and I to close this deal. Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. The best part is that all of our windows were replaced in one day. They came the next day, measured, ordered and installed the window in a very timely manner. Company was very argumentative when I told them I wasn't pleased. I recommended them to neighbors, and two neighbors got their houses done by this company. Estimated amount consumers saved since 1997: $15,590,010,907. The windows are great, huge improvement on what we had before and long overdue. Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. He came and helped me adjust the traverse rod to recenter the curtain. What to watch for when selecting replacement windows. Hello Pamela, I would not hesitate to recommend RiteWindow as a business. Rite Window is best known for providing excellent customer service and reasonable prices. Was professional and super fast and efficient. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. From the initial consultation to the finished installation, you'll know you're in good hands. This worker was so unprofessional and his attitude was uncalled for. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. Call or click for your FREE estimate today! 8 windows and 3 bay windows replaced Continue reading . If a worker wants to smoke in/by the truck In the drive we have no problem with that. No other brands are offered. Perfect Installation and Cleanup Continue reading . They accomplished it all in one day. We provide seasonal services as well as repairs and cleanings. They were professional, friendly and cleaned up after themselves! In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! Built-Rite Window consumer reviews, complaints, customer service. I called Rite Windows and a new sash was delivered in less than two weeks. Have a piece of glass cut to replace the sealed damaged glass. They gave straightforward answers without trying to sell me something. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. Very professional, the process was quick and easy. Good installation team. Very happy with the product. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Overall we are pleased but we are wary that future customer service issues may not be handled well. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. 9, Report #453475. 2023 By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. I am satisfied with the product, they look great and definitely keep the cold out in the northeast. Best Windows for the price Continue reading . We did our homework. Very impressed with the quality of the window and workmanship. The complaint was posted as a customer review. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. HomeAdvisor allows Service Professionals to post information about Many consumers have been harmed. I had contracted in October, the installation was December and I have the 0% financing which helps. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. I have no idea what that kid rolled out on my roof ? I was told that you will not work with us because we have not closed on the home. I am not upset. Continue reading . I feel we got a quality product relative to the overpriced competition. First Parish parsonage, Kingston Continue reading . Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. Since 2000, we've been dedicated to providing exceptional products at affordable prices. All rights reserved. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. Excellent product service and installation. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! Just one window but done right! As long time home owners we have yet to have a perfect experience with a job. WINDOW NATION - 121 Photos & 209 Reviews - Yelp Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. The Ocean County Long Term Recovery Group were charged $3,500.00 for the 6 windows. I highly recommend Rite Window! They still take care of their customers after these 4 years. The RW slider screen weighs perhaps 2 lbs. Continue reading . A Fantastic Bath Experience Continue reading . A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. Lifetime guarantee, not! Please note that HomeAdvisor does not confirm local licensing. I had Rite Window install replacement windows (20 total) earlier this month. Help your neighbors make an informed decision. Installation Took Just a Day Continue reading . Rite Window is locally owned. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Getting new windows was EASY!! These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. Nice job! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. To find more licensing information for your state, visit our Replaced a bow window and a patio slider. From the very beginning Rite Window stayed true to its reviews. - Yes, BUILT-RITE WINDOW CORP offers free project estimates. They offered to throw out our old blinds which we agreed to in a second. Transferable warranty to next homeowners also a plus. We are so happy with the look of our window. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. (and their reviews were better too.) Once a business is rated, we require it to maintain an overall average of two stars or greater. I have to say that Matt, Dave and Rich were amazing! They did two jobs for us Job one was 6 windows and Job two was two exterior doors. ;)) I would recommend Rite Window, and in fact I have already. Very happy with the finished product. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. The apology should have come from him! It proved to be the right decision Take care. The windows look very good and are high quality. Will use rite window again in the future for sure. Rite Window Serves the Boston Region with Window Replacements, Doors, Roof Installation, Showers & Baths From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. I am just looking for a better understanding. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. They installed some windows and vinyl siding on my home. Was hoping no further work would be needed . Total cooperation with delivery & installation. The windows look fantastic, we can already feel the difference of having new windows installed. Rite Window | Better Business Bureau Profile 2000. This is huge because nowadays customer service like this is virtually non existent. Rite Window of Boston Reviews - Woburn, MA | Angi We had two picture windows and 8 standard replacement windows installed in October 2016. I have worked in property insurance as both an adjuster and on the subrogation for a decade. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. review or verify the information representations set forth in those Copyright 1997-2023 Ripoff Report. I didn't dispute the claim. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. I would highly recommend your services. Log In. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. My wife said the tech demonstrated how they all have play and need it for expansion. BBB Business Profiles generally cover a three-year reporting period. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. Would use them again. The work will begin as soon as we close. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. From beginning to end wonderful Continue reading . I had to put them all back up. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. Wayne was very knowledgeable and the guys installing did such a great job for a big project. Better Products, Professionally Installed, for the Right Price, Explore Replacement Windows that Combine Beauty and Functionality, Enhance Your Home With a New Entry Door or Patio Door, Choose Scotchgard 3M for Lasting Protection, Luxurious, Long-Lasting Bath Products, Expert Installations, With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For, "Great company to do business with, everyone was friendly and professional. KOHLER LuxStone Bath & Shower Consultation. Thank you. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company.