Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. We look forward to your next trip. We finally had the engineer come, and he said oh well the heat is off in the hotel. . Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. No problem. The room and dcor was spectacular, the service provided to our . Your . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She assured me she would get it straight and email me confirmation of my refund. Review tags are currently only available for English language reviews. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. There are similar hotels available. The bedroom in my opinion was the best part of the suite. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. Please feel free to reach out to me directly as well. Please check our partner sites when booking to verify that details are still correct. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. They reached out before my arrival and asked if I had any needs. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? $40!!!!!!!!!!!!!!!!!!!!! Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. maytef245, Thank you for taking the time to let us know about your experience while staying with us. Finally our third room was acceptable but we had other problems. The location couldn't have been more ideal! Beautiful and clean. Lock in the lowest price from these sites. I responded with the only need I had which was to have two beds. one day well be back to this stunning hotel! Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. Bad decision on our part to eat there. What food & drink options are available at JW Marriott Essex House New York? Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Our room was in the back and was very quiet. All products are independently selected by our writers and editors. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. As of this. Even when open it is the worst breakfast I have ever had at a JW. Contact accommodation for availability. Disclaimer: This content was accurate at the time the hotel was reviewed. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. (Who are we kidding? Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. If you buy something through our links, Oyster may earn an affiliate commission. We. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. I expected location and the building itself to be wonderful. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Thank you for staying with us and for the feedback! The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. Open for I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. We stayed at this hotel in January and had a great stay. There, you're likely to see a mix of business travelers and vacationing families. I have shared your experience with our team. Health club is inadequate. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. If you stay here, the rooms are expensive to begin with. The expected nightly rate for JW Marriott Essex House New York is around $561; a price that is 51% cheaper than the city average. The location is amazing! We went to the front desk they gave us another room. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Perfect locationacross from Central Park between 5th and 6th Avenues. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. I wake up 12/28 and, shocker, the refund is not on my credit card. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. New York City, New York 10019. Not worth the $$$ at all! Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Mediterranean seafood by celebrity chef Maria Loi from Greece. JW Marriott Essex House New York. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. more. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. Thanks JWMEH! Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Pets are welcome for a non-refundable fee; weight restrictions apply, and only one pet is allowed per room. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. No room service. Guests can relax and enjoy a variety of beauty and spa treatments. Some suite categories have separate showers and soaking tubs. We still do have our Marriott platinum status. 1, 2, A, B, C, D at 59 St - Columbus Circle. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. See more questions & answers about this hotel from the Tripadvisor community. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. No service to the room at all during that time, even though I called for new towels. The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. Run run run away!! As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. The real fun with this hotel started after I checked out. Choose your dates for more accurate prices. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. This room was like an icebox box - literally. COVID update: JW Marriott Essex House New York has updated their hours and services. Will definitely return for another stay at JW Marriott Essex House! Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. Getting around to the Central Park is few blocks away . We were told other guests were being allowed to checkout later Thats great but what about other guests. 160 Central Park South. Staff was superb, as was the stay. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. No room service. Thank you! Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. We mentioned both before we arrived. Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. As a Life Titanium member with 1,700 Marriott nights, we were upgraded to a very spacious two room suite. With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. But if you are a JM Marriott and charging $500+ per night then I expect a nicer property and full amenities. While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. For a NYC hotel, the rooms are substantial in size! She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. They choreographed a truly perfect event/night. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. with the kids playground also conveniently directly opposite. Rough experience. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. Marriott Proprietary Information. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. Is parking available at JW Marriott Essex House New York? Are there opportunities to exercise at JW Marriott Essex House New York? They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. OMGWhat a great hotel! The rooms were also clean, modern and amazing views of the park. There was no staff for the front desk, with one person and 30 people trying to check in. By proceeding, you agree to our Privacy Policy and Terms of Use.